The service started back in 2007 with two wardens, mainly dealing with anti-social behaviour. In order to create stronger and
safer communities, new wardens were added, one to serve the Meirionydd area, one for Dwyfor and the other for rural areas in the North of the county.
There is now one warden also working in the North East area, as Adra creates new housing developments across the North.
The warden’s work includes elements of tenant management, being the eyes and ears for the company.
The Wardens will make contact to welcome each new tenant, and explain that they would keep in touch through further visits at 3, 6 and 9 months, to offer support and ensure that no problems arise before the tenancy.
The team has organised and taken part in regular environmental days to improve estates as well as projects to encourage better mental health and social inclusion by tenants and residents within our communities.
Partnership work is central to their work too. Each officer has a network of contacts within Services such as the Police, Fire and Rescue
Service, Council departments, schools and community groups.
These networks enable us to contribute to the Community Strategy.
With the exception of the wardens who serve the City of Bangor and the Town of Caernarfon, each Warden now operates a specific “town days” schedule, with calls, inspections and visits to estates all being done on one day in one area